Gordon Sinclair Manages Growing SKU Count with Netsuite ERP / MES Integration – Case Study

Manufacturing Efficiency Challenge:

Gordon Sinclair, a manufacturer of highly customized promotional products, operated in an environment with increasing complexity due to their growing SKU count. With thousands of unique products and combinations, understanding the time, effort, and cost associated with each customized order became critical. However, the company lacked the visibility into its factory floor operations to track key performance indicators such as labor costs, production times, and equipment utilization. This lack of data made it difficult to optimize pricing strategies, manage product mix promotion, and make informed decisions on factory staffing and investment. Without the necessary insights, Gordon Sinclair’s production management faced challenges in keeping up with the demand for efficient, accurate, and timely manufacturing, leading to bottlenecks and inefficiencies that directly impacted profitability and competitiveness.

Key Takeaways:

  • 26% increase in workplace efficiency: Significant improvement in factory operations through better labor tracking, resource allocation, and workflow optimization.
  • 17% reduction in utilization losses: Reduced downtime and waste by identifying and addressing bottlenecks, leading to better use of machinery and manpower.
  • Improved capacity planning and real-time data visibility: Gained the ability to plan resources more effectively and monitor performance metrics instantly.
  • Seamless integration of MES and ERP for customized production: Combined the power of the Eyelit Technologies MES solution and NetSuite ERP to handle Gordon Sinclair’s unique production needs, enhancing the overall effectiveness of both systems.

Streamlining complex, build-to-order manufacturing processes with the Eyelit Technologies MES solution, integrated with NetSuite ERP, to enhance efficiency, track costs, and improve production visibility.

Customer Testimonial

Kris Mitchell, Plant Manager at Gordon Sinclair, shared his enthusiasm for the Eyelit Technologies solution:

“The Eyelit MES is so flexible that you can tailor it to your business. It gives you the data ammunition to make changes at an organizational level. As good as the software is, the support is even better. Now, I can pull up data in minutes, allowing me to focus on process improvements, employee engagement, and other critical tasks on my docket for the day.”

MES/ERP Driven Solution:

Recognizing the need for deeper operational insight, Gordon Sinclair sought a highly adaptable solution to complement their existing NetSuite ERP system. The Eyelit Technologies MES solution was introduced as the perfect fit, offering a comprehensive platform to manage dynamic production processes, complex routings, and real-time labor activity. The integration between the Eyelit Technologies MES solution and NetSuite ERP allowed Gordon Sinclair to bridge the gap between enterprise-level resource planning and detailed factory floor management. The Eyelit Technologies MES solution ability to handle complex workflows, alternate production lines, and labor tracking provided the company with a granular view of their manufacturing operations. With the Eyelit Technologies MES Solution in place, Gordon Sinclair could now capture detailed data on every aspect of production, from start to finish. This integration enabled real-time monitoring of labor costs, production times, and resource utilization, ensuring that every product was manufactured with optimal efficiency. The cloud-based platform also allowed continuous monitoring across departments, improving both on-site and remote team collaboration.

Result:

The results of the Eyelit Technologies MES Solution implementation were immediate and impactful for Gordon Sinclair:

26% Increase in Workplace Efficiency:

Within just six months of implementing the Eyelit Technologies MES solution, Gordon Sinclair saw a remarkable 26% increase in workplace efficiency. By providing real-time visibility into production processes, the company was able to streamline workflows, reduce manual intervention, and optimize labor allocation. This allowed the team to produce more in less time, directly improving the bottom line.

17% Reduction in Utilization Losses:

The Eyelit Technologies MES solution helped Gordon Sinclair quickly identify and resolve bottlenecks on the factory floor. By pinpointing inefficiencies and eliminating them, the company was able to reduce utilization losses by 17%. This led to better use of both equipment and labor, minimizing idle time and ensuring smoother production flows.

Improved Capacity Planning and Real-Time Data Visibility:

The Eyelit Technologies MES solution integration with NetSuite gave Gordon Sinclair the tools to plan capacity more effectively. The system allowed for real-time tracking of labor, machine availability, and production progress, enabling the team to make better decisions on scheduling and resource allocation. With live data at their fingertips, they could adjust operations as needed to meet demand and ensure on-time delivery.

Seamless Integration of MES and ERP for Customized Production:

The combination of the Eyelit Technologies MES solution and NetSuite ERP created a seamless, end-to-end solution for managing Gordon Sinclair’s highly customized, build-to-order production model. The Eyelit MES’ flexible, cloud-based architecture allowed the system to be tailored to the company’s unique requirements, making it easy to track costs, manage labor, and handle dynamic routings for each order. This integration ensured that Gordon Sinclair could maintain high-quality production standards while staying cost-efficient and competitive.